1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the choices you make. The personal information we collect may include the following:
Personal Identity Information: Names, phone numbers, email addresses, and mailing addresses.
Verification Documents: To ensure the integrity of our community and restrict access to qualified medical professionals and students, we require users to upload government-issued identification (such as a Passport or National ID card) or professional/student credentials.
Payment Data: We may collect data necessary to process your payment if you make purchases (handled by secure payment processors).
2. WHY DO WE COLLECT YOUR ID?
We collect sensitive identification documents solely for the following critical purposes:
Identity Verification: To confirm that the user is a real person and matches the registration details.
Professional Eligibility: To verify that you are a medical student or a healthcare professional, as our content is strictly reserved for this demographic.
Legal Protection & Liability: Your ID serves as a legal record to protect our platform and community. In the event of intellectual property theft, unauthorized distribution of course materials, or any violation of our Terms of Service, these documents may be used as evidence for legal recourse.
3. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:
To facilitate account creation and logon processes.
To verify user eligibility (Medical Status).
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To respond to legal requests and prevent harm.
4. HOW IS YOUR INFORMATION STORED AND SECURED?
Infrastructure: Our website is hosted on Hostinger, and our data management and CRM systems are powered by GoHighLevel. Both providers utilize industry-standard security measures.
Encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology (indicated by the padlock icon in your browser URL bar).
Access Control: Access to sensitive documents (IDs/Passports) is strictly restricted to authorized verification personnel only. We do not sell, trade, or rent your personal identification documents to third parties for marketing purposes.
5. DO WE SHARE YOUR INFORMATION?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
Vendors and Service Providers: We may share your data with third-party vendors (such as GoHighLevel for data hosting) who perform services for us or on our behalf and require access to such information to do that work. They are obligated to protect your data.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
7. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us.
8. UPDATES TO THIS NOTICE
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
9. CONTACT US
If you have questions or comments about this notice, you may email us at: teams@EI-mss.com